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KFS (KM) in China:
Table of Contents

Introduction
Research question
Methodology
Terminology
1 Information and Knowledge
2 Knowledge Focus Strategy
3 KFS and Culture
4 KFS and Chinese Culture
  4.1 Understanding Culture through history
  4.2 Individualism and Collectivism
    4.2.1 Face
    4.2.2 Bilingual communication with IT
    4.2.3 Shouren and Shengren
    4.2.4 Implications for KFS
  4.3 Power Distance
    4.3.1 China and governance
  4.4 High Context / Low Context
    4.4.1 Encrypting messages to maintain face
  4.5 Universalism vs. Particularism
    4.5.1 Trust
    4.5.2 Particularism -> relationships
    4.5.3 Guanxi
    4.5.4 Mono- / Polychronic time orientation
    4.5.5 Language influencing thinking
5 Two Business Cases
6 Conclusions
Bibliography
Appendix
I The Gettier Counterexamples
II Different knowledge definitions
III Can knowledge be managed?
IV Taxonomies
V IT-Track's response to knowledge conversion
VI Email Interview with Sabrina Lee
VII Instant Messaging interview with Li Chen
VIII Telephone interview with Daniel Miller
IX Personal interview with Peter Smith
X Personal interview with John Tennet
XII Telephone interview with Sridhar Vedala
XIII Personal interview with Yan Shen
XIV Information Management Proposal
4. Chinese cross-cultural dimensions influencing k

When it comes to differences in national cultures, a lot of qualitative and quantitative research has been done in the past. Some authors, when comparing the myriad of national cultural characteristics, defined cultural dimensions on which they conducted benchmarks based on questionnaire surveys. However, even as cultures were benchmarked it needs to be clarified that it is not possible to make generalizations about national cultures. It is only possible to describe tendencies which affect probably around 60-70% of a population. One always needs to bear in mind that human beings are diverse with many exceptions - it is not intention of this paper to create stereotypes.

As in this paper, the focus is set on China the Chinese culture will now be looked at in detail. This includes the application of cultural dimensions from Hofstede (1980), Hall (1977) and Trompenaars (1997) which are relevant for knowledge focus strategies. For the sake of clarity, in this thesis, the use of the term Chinese refers to the ethnic group of Han Chinese. This limitation becomes necessary when considering that China also comprises 56 distinct minorities with their own cultural heritage and often own languages.


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