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KFS (KM) in China:
Table of Contents:
Introduction
Research question
Methodology
Terminology
1 Information and Knowledge
  1.1 The DIKW model
  1.2 The Philosophy of knowledge
    1.2.1 Rationalism
    1.2.2 Empiricism and Pragmatism
  1.3 Definition for knowledge
  1.4 Tacit and Explicit Knowledge
  1.5 Definition applied for this study
2 Knowledge Focus Strategy
  2.1 The IT track approach: IM
    2.1.1 Information Portals
    2.1.2 Taxonomies
    2.1.3 Success through compliance
    2.1.4 Cultural perspective of IT-Track
  2.2 People Track of KFS
    2.2.1 Knowledge Creation
    2.2.2 Sveiby's concept of KM
  2.3 IT-Track vs. People Track
3 KFS and Culture
  3.1 What is Culture?
4 KFS and Chinese Culture
  4.1 Understanding Culture through history
  4.2 Individualism and Collectivism
    4.2.1 Face
    4.2.2 Bilingual communication with IT
    4.2.3 Shouren and Shengren
    4.2.4 Implications for KFS
  4.3 Power Distance
    4.3.1 China and governance
  4.4 High Context / Low Context
    4.4.1 Encrypting messages to maintain face
  4.5 Universalism vs. Particularism
    4.5.1 Trust
    4.5.2 Particularism -> relationships
    4.5.3 Guanxi
    4.5.4 Mono- / Polychronic time orientation
    4.5.5 Language influencing thinking
5 Two Business Cases
  5.1 US-Chinese internet start-up
    5.1.1 History of the company
    5.1.2 Relationship vs. task orientation
    5.1.3 Creating common grounds
    5.1.4 Chinese vs. Western design practices
    5.1.5 Training the new employee
    5.1.6 Guanxi
    5.1.7 The future
  5.2 US multinational company
    5.2.1 History
    5.2.2 Initial challenges
    5.2.3 Focusing on people first
    5.2.4 Improving IT infrastructure
    5.2.5 Follow up
6 Conclusions
  6.1 Relationships
  6.2 Hierarchy
  6.3 Pragmatists
  6.4 Education
Bibliography
Appendix
I The Gettier Counterexamples
II Different knowledge definitions
III Can knowledge be managed?
IV Taxonomies
V IT-Track's response to knowledge conversion
VI Email Interview with Sabrina Lee
VII Instant Messaging interview with Li Chen
VIII Telephone interview with Daniel Miller
IX Personal interview with Peter Smith
X Personal interview with John Tennet
XII Telephone interview with Sridhar Vedala
XIII Personal interview with Yan Shen
XIV Information Management Proposal